Refund & Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

We proudly stand behind the quality of every piece we create. If you do not love your purchase, we will work with you to make it right within our 14-day return guidelines. The majority of our customers are returning customers who continue to shop with us because of the care and quality behind every piece.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.

To start a return, please contact us at wrappedinmyroots@gmail.com. If your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You may contact us at wrappedinmyroots@gmail.com for any return-related questions.

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Damages and Issues

Please inspect your order upon arrival and contact us within 48 hours if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

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Exceptions and Non-Returnable Items

Certain items cannot be returned, including:

• Sale items

• Gift cards

• Custom or personalized products

• Worn or used headwraps, scarves, or hair accessories

If you have questions about your specific item, please contact us before initiating a return.